Health & Support Services

There is nothing more important than your health — physical, mental and emotional. We have services in place to help you stay healthy in the fall.

Niner Health Check

This fall, the University will launch Niner Health Check, an online daily assessment to help keep Niner Nation safe. You will receive a daily email with a link, instructing you to complete a short survey about your health to ensure it is safe for you to come to campus. Here is what you can expect: 

  • Timing: You will begin receiving emails daily with a link to the Niner Health Check as on-campus activities resume.  

  • Questions: The confidential survey will ask if you have been around anyone with COVID-19, are undergoing testing for COVID-19 or if you have any symptoms of the virus. Depending on your answers, you will be encouraged to stay home, asked to seek testing or cleared to come to campus. 

  • Text reminders: AT the start of in-person classes, you will also receive a daily text reminder to the number on file in Banner reminding you to complete the survey. Please make sure your cell phone number is current by visiting Self Service Banner.  

  • More information: We will share more information with you about checking your symptoms and the Niner Health Check soon at your @uncc email account. 

  • Take the #NinersPledge: It is critical every member of Niner Nation adhere to the community standards outlined in the Niners Pledge — both on- and off-campus.  

The University continues to monitor this situation closely. We remain in discussions with the UNC System and public health officials regarding local conditions and taking the appropriate actions to protect the health and well-being of Niner Nation. 


The UNC Charlotte Student Health Center provides primary medical care, disease prevention, health education, wellness promotion and various specialty services to all registered UNC Charlotte students, regardless of the type of health insurance they carry.

  • For the fall semester, the Student Health Center will adjust its hours to be able to have all services available when the Health Center is open. The Health Center will be available for in-person visits and telemedicine (virtual) visits by audio or video with certain conditions.
  • The Student Health Center is a full-service medical office that is well-prepared for evaluating students with COVID-19 related symptoms and has the capability of testing when appropriate. The Student Health Center has a close relationship with the Mecklenburg County Health Department and local infectious disease specialists, and consults with them on a regular basis about testing protocols and any cases involving the campus community.
  • Students who live on campus and require isolation or quarantine should do so at an off-campus private residence for the recommended length of time. For resident students who are unable to isolate or quarantine in this manner, the University has identified space in a residence hall reserved expressly for those in this situation.All decisions will be situation-specific and handled with great consideration for the continued safety and well-being of each student and the campus community.
  • If you believe you may have COVID-19, under no circumstances should you go to class or participate in other campus activities if you are symptomatic for COVID-19, the flu or any other illness. Stay home and rest, helping to protect your health and the health of Niner Nation. Second, please contact the Student Health Center or your primary health care provider to let them know you aren’t feeling well and advise them you may have symptoms of COVID-19. Then, make sure to complete the daily Niner Health Check so we can help make sure you are getting the care you need.

WATCH your health. Stay home if you are sick. Cover your sneezes and cough with your elbow or a tissue.

CAPS and the Center for Wellness Promotion

The Center for Counseling and Psychological Services (CAPS) and the Center for Wellness Promotion will provide full service for students in the fall, although some appointments and events may be offered virtually to adhere to distancing guidelines.    


Over the summer months, UNC Charlotte will develop a plan in partnership with the University’s Student Health Center and local health care officials and providers to establish a COVID-19 diagnostic testing program for University employees and students. The program will expand testing capacity currently available through the Student Health Center. The campus community will receive updates as the plan is finalized, prior to the start of the fall 2020 semester.


The University will provide every faculty member, staff member and student with a “Return to Campus” packet that will include reusable cloth face coverings, disposable face coverings, an individual hand sanitizer and other information to help you remain safe as you enter or return to campus. You are also strongly encouraged to have your own face coverings to wear throughout the fall semester. Face coverings will also be available for purchase in snack vending machines and in B&N Charlotte.