Return to Campus FAQs - Health and Wellness Services


Yes, the Student Health Center (SHC) will have all services available to students this fall. The Health Center will be available for in-person visits and telemedicine (virtual) visits by audio or video when appropriate. Watch this video for more information on the Student Health Center and other services to help you stay healthy — physically, mentally and emotionally — this fall.
Yes, the Student Health Center is a full-service medical office that is well-prepared for evaluating students with COVID-19 related symptoms and has the capability of testing when appropriate. The Student Health Center has a close relationship with the Mecklenburg County Health Department and local infectious disease specialists, and consults with them on a regular basis about testing protocols and any cases involving the campus community.
Yes, the Student Health Center has identified space that could be used for both isolation and quarantine of on-campus residents. Patients who test positive, as well as those identified as under investigation for COVID-19, will be housed there for the appropriate time frame. Students will be monitored by Student Health Center staff while housed in quarantine or isolation housing.
Off-campus students who are identified for quarantine will be advised to do so in their off-campus residence for the appropriate amount of time.
Yes, CAPS and the Center for Wellness Promotion will provide full service for students in the fall, although some appointments and events may be offered virtually to adhere to distancing guidelines.
The University is partnering with the Mecklenburg County Health Department and local health care officials and providers to establish a COVID-19 diagnostic testing program for University employees and students. The campus community will receive updates as the plan is finalized, prior to the start of the fall 2020 semester.
First, under no circumstances should you go to class or participate in other campus activities if you are symptomatic for COVID-19, the flu or any other illness. Stay home and rest, helping to protect your health and the health of Niner Nation. Second, please contact the Student Health Center or your primary health care provider to let them know you aren’t feeling well and advise them you may have symptoms of COVID-19. Then complete our COVID-19 reporting form so we can help make sure you are getting the care you need.

All employees and students will be instructed to complete a daily health assessment, which includes a temperature reading. The University will also provide every employee and student with a thermometer with which to take their temperature. 

Note: Temperature checks are not a replacement for other protective measures such as social distancing and wearing face coverings to prevent the spread of COVID-19. It is possible still to be COVID-positive without the presence of a fever. However, you are encouraged to invest in a personal thermometer for daily symptom checks and to monitor yourself for signs of fever if you are feeling unwell or experiencing coronavirus-like symptoms. If you feel unwell in any way, you should remain at home or in your residence hall.

UNC Charlotte students and employees are not required to be tested for COVID-19 prior to their arrival or return to campus. However, all members of the campus community are encouraged to conduct daily symptom checks before attending class or coming to work. If you believe you are sick, do not attend class or come to work. Contact the Student Health Center or your primary health care provider to report possible coronavirus symptoms and obtain information about testing. Then complete the COVID-19 reporting form so we can help make sure you get the care you need.
Students who live on campus and require isolation or quarantine should do so at an off-campus private residence for the recommended length of time. For resident students who are unable to isolate or quarantine in this manner, the University has identified space in a residence hall reserved expressly for those in this situation. All decisions will be situation-specific and handled with great consideration for the continued safety and well-being of each student and the campus community.

Resident students who require isolation or quarantine at a separate residence are defined as follows:

• Category 1: Individuals directed to self-quarantine;
• Category 2: Individuals who are or become COVID-19 symptomatic;
• Category 3: Individuals awaiting test results for suspected COVID-19 positive status;
• Category 4: Individuals who have tested positive for COVID-19.
Up-to-date tracking of confirmed COVID-19 cases among the UNC Charlotte community is available on the University’s Emergency Management website. The University will have a contact tracing unit that will be working with Mecklenburg County Health Department to notify known contacts of anyone who has tested positive.
In order to share student information, a student must have a valid and updated signed Federal Education Rights and Privacy Act (FERPA) waiver on file. Without a FERPA waiver, the sharing of information is prohibited. Please be aware that certain offices/departments have their own FERPA waiver form the covers certain information housed by that particular office that will require a signed and valid FERPA waiver for that respective office. More information about FERPA is available online.
If you are using disposable face covering, make sure you dispose of it and use a new one each time. The CDC recommends that you clean your cloth face covering after each use. Cloth face coverings can be hand or machine washed. For further information and detailed instruction on how to properly wash your cloth face covering visit the CDC's website.
If you think you may have COVID-19, you should contact the Student Health Center or your primary health care provider and explain to them you do not feel well and you believe you may have coronavirus. You will be directed on next steps. You should not go to the Student Health Center or your doctor’s office without calling first. You should also complete the University’s COVID-19 reporting form so we can make sure you have the support you need. The appropriate University office (Student Health Center, Human Resources, etc.) will follow up with you after you complete the form.

If you are an on-campus student who is either being tested for COVID-19 or has been diagnosed positive and are able to return to your permanent residence to quarantine/isolate, you should do so. If you cannot, the University will make arrangements for you to be moved into special housing on campus. The University is prepared to provide food and other support services to students who are in isolation/quarantine on campus.

If you are an off-campus student, you should quarantine/isolate in your local off-campus residence or return to your permanent residence.
Students and employees will receive a “Return to Campus” kit that will include a thermometer.
Yes, UNC Charlotte will offer COVID-19 testing on campus to students and employees who have been evaluated by the Student Health Center or their health care provider and directed to seek a test. Appointments will be required for testing.
No, the University will not conduct antibody testing.
Yes, individuals undergoing testing should quarantine and follow the directives of their healthcare provider. They should not return to campus until cleared to do so. If the results come back as positive, they should complete the University’s COVID-19 reporting form.
Yes, the University is working with the Mecklenburg County Health Department to establish a team of campus-based contact tracers to identify any close contacts of individuals with positive test results. Students and employees who are identified as close contacts will be contacted by the University’s contact tracing team and advised to quarantine and seek a COVID-19 test.
In addition to COVID-19 testing, the University plans to regularly sample and monitor the wastewater at several campus sites for the purpose of detecting the presence of the virus. This can help identify the possibility of potential outbreaks.