Updated FAQs for Fall Semester


In-person instruction, hands-on learning and (virtual) activities are critical to creating a well-rounded student experience. That is why the University has taken numerous precautions to ensure a safe return to a rich learning environment with the health and well-being of our campus community as our number one priority.

By delaying the start of in-person instruction, we have been afforded the opportunity to evaluate other institutions’ in-person openings and adjust our safety measures prior to welcoming students back to campus. The ongoing decline in Mecklenburg County’s infection rate, coupled with UNC Charlotte’s comprehensive safety protocols, allows the University to move forward with a measured approach to on-campus living, learning and working this fall semester.

  • We know that in-person instruction, living on campus and engaging in student life will require each of us to take significant personal responsibility to protect our individual health, the health of others and the health of the community. This will not be easy. Parties and other events that would have been harmless a year ago now pose real dangers. 
  • It is imperative for the health of our community that students and employees adhere to physical distancing guidelines, no matter where they are. 
  • The actions of even just a few people can have an impact on the experience for the majority who commit to upholding community standards.
  • We are working with off-campus property managers and partnering with CMPD to support enforcement of the governor’s orders related to large gatherings.

Yes, the additional time allowed the county's infection rate to further stabilize, creating a safer environment for our University and our community this fall. The time also allowed us the opportunity to further enhance our safety protocols on campus prior to welcoming back students and employees.

Yes, we will provide welcome-back kits with students and employees as planned. Employees will still receive their packets soon via interoffice mail. On-campus students will receive them as they move in their residence halls. We will have stations on campus for off-campus residents to pick up their packets during the first few days of on-campus classes. Those that aren’t picked up will be mailed to the local address on file for students in Banner.

Yes, all safety measures and community standards will be in place when classes resume in October. You can learn more on our Health and Safety page.

On-campus COVID-19 testing is currently available through the Student Health Center, and will continue to be available by appointment for students, faculty and staff who are symptomatic or referred for testing.

On-campus COVID-19 testing is currently available through the Student Health Center and will continue to be available by appointment for students, faculty and staff who are symptomatic or referred for testing.

  • Sept. 26-29 – On-campus move-in
  • Sept. 28 and 29 – Undergraduate classes suspended to allow for move-in and the transition to on-campus classes
  • Oct. 1 – In-person campus classes begin


In an emergency, the University will use NinerAlerts to reach you. This may include email, text messages, on-campus screen messages and social media. Make sure your cell phone number is up-to-date in Banner Self Service to receive text messages. Your family members can sign up to receive NinerAlerts, too. More information is available at emergency.uncc.edu/NinerAlerts.

In non-emergency situations, we may use NinerNotices to keep you updated on information. You will automatically receive these emails. Family members can also sign up for NinerNotices by visiting emergency.uncc.edu/NinerNotices.

General updates on fall semester will be shared via this Niner Nation Cares website and through your University email address.

If you don’t see your question answered here, please submit this form.


Fans will not be permitted at the football home opener versus Georgia State on September 26, 2020. This decision is in consideration of ongoing public health concerns as well as UNC Charlotte's move to delay in-classroom education until October 1. As a result, season ticket packages for the 2020 season are no longer viable.

Charlotte 49er season ticket holders will have a number of options, including:

  • Complete refund of their 2020 football season ticket purchase
  • Consider a tax-deductible donation of all or part of their purchase to support Charlotte 49er student-athletes
  • Roll-over funds to apply to 2021 football ticket purchase

If circumstances improve and allow fans to be in attendance at any of the remaining home games, the athletic department is finalizing an individual game ticket model that would give advance access to season ticket holders and prioritize accommodating UNC Charlotte students.

Charlotte 49ers will postpone the fall seasons of men's and women's soccer and volleyball to the spring semester of 2021. The C-USA announcement came as a result of the NCAA Division I Board of Directors' decision to move Division I fall championships to the spring.

A decision has not been made on men's and women's cross country due to the resulting overlap with track and field seasons and the impact that would have on the bulk of those distance runners.

Additional up-to-date information can be found at charlotte49ers.com.

Bookstore, Mail Services and 49er Card Office

Store occupancy is limited to 50%, and everyone is required to wear a face covering when inside. Contactless forms of payment are encouraged, and receipts will be emailed. Learn more about COVID-19 precautions at the bookstore.

The bookstore is open Monday-Friday, 10 a.m.- 4 p.m. for online textbook order pick up. Textbooks for fall semester must be ordered online. Please contact the bookstore at sm276@bncollege.com if you previously requested in-store pick-up and now prefer to have your textbooks shipped to you instead.

NinerTech will reach out to students who ordered a laptop through the store and were scheduled to pick it up in person with available options. We will ensure you receive your laptop.

Textbooks are only available for online purchase. You may have your books shipped or pick them up in the store. Check bookstore hours and textbook return deadlines and ordering information online.

Yes, your mail will be held at Mail Services in lower Prospector. You will receive an email notifying you that mail arrived and is ready for pickup. Make sure you bring your 49er Card.

The Smart Lockers are a touchless solution for retrieving your packages. This area is monitored to ensure physical distancing protocols are followed. Students can retrieve packages from smart lockers any time the Prospector building is open. If packages are moved to the mailroom, students must pick up during Mail and Package Services hours.

New students living in residence halls: 

  • Housing and Residence Life will provide all new students living in residence halls with their card upon check-in if they submitted an approved photo online by the photo submission deadline.  

New commuter students and graduate students:

Continuing students seeking a replacement card:

The 49er Card and Meal Plan Office in the Auxiliary Services Building is open by appointment only. The ID Card Office in the Student Union is closed. Book an appointment online to meet with a specialist. More information about 49er Card and Meal Plan Office hours and service changes is available on the Auxiliary Services website.


Yes, most dining operations will be open this fall. For the most up-to-date information and operating hours please visit the Dine On Campus website.

Dining Services is implementing all of the necessary changes for social distancing and safety protocols. Here's what you can expect:

  • All operations are cashless. Download the Niner Diners Mobile Ordering app or use newly installed kiosks to complete transactions.
  • Dine-in seating will be reduced in all facilities to allow for a maximum of 50% occupancy and spaced appropriately to ensure you can dine at a safe distance. Supplemental seating is being added to nearby outdoor areas.
  • A maximum of six people per table in dining areas is permitted. Furniture may not be moved to accommodate more than six people. 
  • Only single-use cutlery and serviceware will be provided.
  • Hand sanitizer stations are available throughout each dining area.
  • Plexiglass shields are installed at all cashier, counter and food service areas. 
  • Safe dining practice signage and floor decals to indicate six feet of separation in lines are posted throughout dining areas. 
  • Self-service food stations have been eliminated; dining staff will serve all food.
  • Dining staff are required to wear masks and gloves at all times.
  • You are required to wear a face covering when you aren’t eating. 
  • Sanitization frequency has been increased. Dining locations are sanitized regularly throughout the day and receive a deep cleaning daily in between meal periods and when locations are closed.
  • Campus dining staff will be screened daily for COVID-19 symptoms before starting work.

Dining Services is offering Amended Meal Plans due to the delayed in-person instruction. Students who do not use their meal plan on or prior to Sept. 25 will automatically be reassigned to the Amended Meal Plan associated with their original plan and refunded the difference. Amended Meal Plans go live on Sept. 26.

No action is necessary to receive an Amended Meal Plan.

Students who wish to use their meal plans on or prior to Sept. 25 will maintain their original meal plan.

Upperclassmen and commuter students who wish to change their meal plan or cancel their non-required meal plan will not be charged a $25 administrative fee if they complete this process by Sept. 25, 2020, at 11:59 p.m.

The final deadline to change or cancel a non-required meal plan is Oct. 9, 2020, at noon.

Parking and Transportation Services

Yes, Niner Transit and Paratransit, e-scooter and bike rentals, light rail, ZipCar and parking lots and decks are operational this fall. However, there will be modifications in place to protect the health of the campus community. For the most up to date information visit the PaTS website.

Yes, each bus is limited to 19 passengers. All riders are required to wear face coverings while riding on Niner Transit. All riders are required to board at the front of the bus and depart through the rear exit. Read this information about how to ride transit this semester or watch this video on what to expect while riding Niner Transit.

An express bus route will be created to run between the Van Landingham traffic circle and the Gate 1 circle at the football stadium. Stops on the express route will be limited to the Stadium (CRI), PMSU (both directions) and Fretwell (both directions). This new route will help increase the speed of travel between the main campus and CRI Campus. Additionally, PaTS is looking at the possibility of removing certain stops from other bus routes to help speed up all service.

Niner Paratransit, the campus disability transport, will limit ridership to one rider (and an assistant if required). All riders and drivers must wear a face covering while in Niner Paratransit vehicles.

Yes, elevated cleaning and sanitizing of Niner Transit buses, Niner Paratransit vehicles, e-scooters and bicycles is taking place. Read more about our COVID-19 cleaning and sanitation procedures or watch this video on our bus sanitization processes.

PaTS is offering various options of parking permits for the fall semester. A current listing of available permits to purchase can be found on the parking permit webpage.

Full parking permit refunds may be requested until 11:59 p.m. on Friday, Sept. 25. Requests received after this date will be subject to the standard proration schedule and a $25 administrative fee. 

Parking permits are still available for purchase in UNCC MyPark. Pricing will follow the monthly proration schedule.

We are establishing how parking charges may be amended to reflect this change. More information will be shared as soon as it is available.

Recreation Facilities

University Recreation facilities are open, and virtual events will continue to be available.

Additional policies and protocols will be implemented and enforced, such as:

  • Reduced capacities within the facility — including the designation of zones within the building and required social distancing

  • Reduced operational hours to allow for additional cleaning measures

  • Increased sanitization of high-contact items and touchpoints

  • Patrons will be encouraged to limit their workout sessions to 60 minutes to allow others the opportunity to utilize the facilities

  • Masks will be required when not actively participating in physical activity. We highly recommended masks to be worn when actively engaging in exercise to the level of an individual's personal conditioning

 Appointments are required for many activities. More information can be found online.

Student Organizations and Activities

Yes! An important part of campus life is involvement in social activities and student organizations. Many friendships are made through involvement and your connection to UNC Charlotte is both through the classroom and these activities. While they will look different this year, we continue to be committed to building community and providing student leadership and learning opportunities. Watch this video on what to expect on campus this year.

All activities will adhere to physical distancing guidelines, so capacities for activities may be lower based on six feet of space between people. Whenever an event is indoors, everyone is expected to wear a cloth face covering that covers their nose and mouth even if not within six feet of another person.

When food and drinks are available at an activity, if a student is in close contact with any individual, students are expected to wear face coverings when they’re not eating or drinking. Dining Services will work with activity planners on the most appropriate approach to catering at various events and activities.

We highly encourage you to get involved on campus through one of our 400+ organizations. These organizations are a great way to make friends, explore your interests and build your skills.

  • You can find the list of organizations at studentorgs.uncc.edu. You can learn about these organizations and share your interest in joining through NinerEngage. Organizations will also send out information through social media about joining and attending their activities.
  • Fraternities and sororities will continue recruitment activities and will adjust to accommodate physical distancing guidelines. Many activities, including recruitment activities, will be offered in a hybrid approach allowing some opportunities to be in person and others in a virtual format. Recruitment activities will be advertised on social media and through promotion on campus.
  • Student organizations generally will use various approaches for meetings and activities including in-person, virtual and hybrid. Organizations use Campus Events, NinerEngage, social media and various on-campus promotions to share information about getting involved and attending activities.


UNC Charlotte will follow the same tuition and fee model for the fall as it has followed in previous semesters, as directed by the UNC System and as all other universities in the System are doing.

It is possible that as a result of a health or safety emergency, including the COVID-19 outbreak, resident students may be unable to occupy campus housing, or may have their use of campus housing facilities significantly restricted or altered to protect their health and well-being and that of the campus community. As outlined in the resident handbook, the University is not obligated to issue partial refunds or credits for these types of emergency adjustments. However, as demonstrated this past spring, the University may choose to provide refunds for dining and housing at its discretion, if circumstances allow.

Tuition and fees for fall 2020 will remain the same. Charges are based on program type (distance education or main campus) and not delivery method (face-to-face, hybrid, online, etc.). Policies on tuition and fees are guided by the UNC System and that policy is consistently applied to every institution.

Undergraduate students may defer their enrollment if they wish. Contact the Office of Undergraduate Admissions.

The deadline for graduate students to defer has passed. Contact Graduate Admissions to discuss your options.

Enrolling in Tuition Insurance Protection is completely optional. It is a personal insurance policy between GradGuard and the student or payer. This policy can reimburse up to 100% of nonrefundable school costs after a full withdrawal for a covered illness (including COVID-19), injury or psychological condition. More information and frequently asked questions can be found on the Niner Central website. Please note: Tuition Insurance Protection from GradGuard does not cover adjustments, disruptions or withdrawals due to changes to University operations as a result of COVID-19, such as changes to instruction delivery methods, the availability of housing and dining plans, or other adjustments to campus operations made by UNC Charlotte or directed by the UNC System or public officials.

Charges are based on program type (distance education or main campus) and not delivery method (face-to-face, hybrid, online, etc.). To be charged distance education rates and to avoid paying some fees associated with on-campus student services and activities, students must be enrolled in a distance education degree program that is offered exclusively online or remotely.

While some of our classes this fall have been moved to remote/online delivery to accommodate necessary physical distancing protocols, we expect most students to have a combination of in-person and remote/online classes. Tuition will not be reduced for remote/online classes as the most significant costs involved in delivering instruction are faculty salaries regardless of the mode of delivery; remote/online classes have additional costs related to technology support. We will also offer on-campus housing, services and activities as in the past. 

During the summer, online courses are charged and funded as distance education, reducing the fees that generally fund student services and activities during the regular terms. This summer, all courses were online because of the extraordinary circumstances associated with COVID-19. Additionally, while on-campus services and activities are more limited during summer months, they were not available at all this year.

Study Areas

Yes, the Student Union and Library will be open with physical distancing measures in place. Face coverings will be required whenever you are indoors even if not within six feet of another person unless you are in your own study room.

Any student may use the printer stations located in the Student Union until 11 p.m. View the full list of locations.

In the Classroom

Programs for which in-person access to facilities, equipment, or other resources are needed to ensure that we can maintain the best environment for instruction will be a priority to be in-person. These programs include Engineering, Science lab classes, Studio and performance art classes, Clinical programs in the College of Health and Human Services, Architecture and select 1000- and 2000-level courses serving primarily first-year students (freshmen and transfer).

Yes, all undergraduate classes will be suspended on Monday and Tuesday, Sept. 28 and 29, to allow for new campus move-in dates. The lost time will need to be made up during the semester. Faculty will communicate how this will be done with students.

It is your instructor’s responsibility to communicate information about any additional changes in class format to you by direct email and/or a Canvas announcement by Friday, Sept. 25. 

No, if your class was scheduled to be online for the entire fall semester, it will remain online.

A student who is in a course that will resume with an in-person component but who needs to remain online will need to request an accommodation from their instructor. It may not be possible to provide an accommodation for certain courses. In these cases, the student may elect to withdraw from the course. Students who find it necessary to withdraw from a class during the semester will receive a grade of WE, withdrawal for extenuating circumstances. Students are advised to consult an advisor before doing so and be aware of the enrollment requirements for financial aid.

Students who have needs requiring them to continue online education this semester should work directly with their faculty members and their academic advisors to discuss possible options. Should it become necessary, students may also withdraw from a course without academic penalty this semester.

Students who find it necessary to withdraw from a class during the semester will receive a grade of WE, withdrawal for extenuating circumstances. Students are advised to consult an advisor before doing so and be aware of the enrollment requirements for financial aid.

Classrooms will not be at full capacity and desks will be spread out to allow physical distancing. Cloth face coverings that cover the nose and mouth will be required in classrooms and other indoor locations. Students will only be allowed to remove a face covering if explicitly granted permission by the faculty member to do so and while at an appropriate physical distance from others. Faculty will also be expected to wear face coverings even if a classroom layout permits six feet of separation from the first row of seated students.

Watch this video on what to expect in classrooms and academic spaces this fall.

Please visit 25Live to obtain the physical distancing capacity numbers for each classroom. Under availability, you can select the building you are looking for. By hovering over each room you will see the physical distancing capacity — if it already has been updated.

Most classrooms will have six feet of separation between students. For a small percentage of other classes, they will be as close to six feet apart as possible. The CDC recommends that “When maintaining six feet of distance is not feasible, try keeping as close to six feet apart as possible.” Class section capacities and classrooms have been adjusted to get to as close to six feet of separation as possible. All students and faculty will wear masks when in classrooms, and our ventilation systems have been tested and found to exceed the minimum standards for health and safety.

The current guidelines for face coverings from state and system officials require that everyone wear a face covering that covers your nose and mouth six feet of space.  The University has tested microphones for use with face coverings and recommends instructors speak at a distance of 10-24 inches from the microphone behind the lectern for optimal audio quality.

Yes, colleges and departments will have plans in place for how to handle faculty absences from illness if necessary. Plans vary by college and department, so instructors should communicate any questions to their department chair.

Yes, the format for class delivery options are final. This should not change unless required for reasons of health or safety. These types of situations could include UNC System guidance changes; local/state public health directives; or related developments as a result of the pandemic. If this happens, students will be notified.

We are aware that not all students have access to needed internet bandwidth or other technology that allows them to access online/remote classes effectively. To the extent possible, we want to accommodate the needs of these students by providing access to campus WiFi and computers, assuring equity in students’ abilities to access coursework, and other digital resources.

We know some people have trouble accessing the Internet at home. UNC Charlotte is one of close to 20,000 eduroam campuses across the US that provides free wifi service. There are 38 sites across the Carolinas alone, including many campuses in the UNC System. Find an eduroam site near you on this interactive map. If you can get a WiFi signal at any of these sites and if your device has already been configured for eduroam, it will automatically connect. Otherwise, simply choose the Eduroam network and log in to eduroam.

Current students may take a semester off without needing to reapply. If you were enrolled in spring 2020, then you may sit out the fall and re-enroll for spring without applying for readmission. However, we suggest that you begin classes on September 7, give your faculty an opportunity to explain how their class will work this fall, and then make an informed decision in consultation with your advisor by September 14 (the last day to drop classes without penalties). Online instruction, support services, office hours, and the overall experience will look different when compared to the very quick transition last spring. More information about readmission and when a new application is needed may be found here.

All classes will be online after Thanksgiving through the end of fall semester. All final exams will be administered remotely.

Students are encouraged to work directly with their instructors regarding their absences. Faculty members have been encouraged to determine remote learning options that can be assigned as needed for students who need to miss class. They have also been asked to make accommodations explicit in their syllabi this term.

No. The grading policy will not change. Remote instruction, student support services, office hours and the overall learning experience will be significantly improved when compared to the very quick and unplanned transition last spring.

The Office of International Programs will work with international students to ensure they meet all necessary requirements for face-to-face instruction. International students will receive more information directly.

Yes, all academic support services will be available to students as scheduled on Sept. 7 — with additional enhancements for virtual support. You are encouraged to visit offices’ websites for details specific to their area or services offered.

Other than the suspension of undergraduate classes on Sept. 28 and 29, there are no additional changes to the academic calendar. It will begin and conclude as planned. Thanksgiving and winter breaks remain the same.

No, the dates for winter commencement remain the same: Jan. 8 and 9.

Residence Halls

If you cancel your housing, you're canceling your academic year contract. Doing so will result in cancellation for both your fall and spring housing. If you are interested in living on campus in the spring, you'll need to reapply in the fall when the spring only housing contract becomes available (usually in early October). Please know we cannot guarantee the same/similar room assignment if you return in the spring.

If you are currently assigned to a bedroom that is shared with another resident, you may be reassigned to a single occupancy bedroom. Our ability to provide a single bedroom for every student currently in a shared bedroom will depend on how many bedrooms become available through contract cancellations. We cannot provide a definitive timeline on when these reassignments will take place, but our goal is to finalize the reassignments before students begin the September 26-29 move-in period. 

Unfortunately, due to the timing of the September 4 cancellation deadline and the identification of available bedrooms, some students who move-in the week of August 31 may be reassigned to a new space before the September 26-29 move-in period. As we are able to make reassignments, we will communicate directly with the affected students. If you are reassigned, you will pay no more for housing than you are currently paying. And if you are displeased with your new assignment, you will have the ability to cancel your housing contract.

Yes, undergraduate classes will be suspended on Sept. 28 and 29 to allow for HRL move-in and the transition to on-campus classes.

Please note: If in-person classes do not resume, classes will not be suspended on these days and will continue as planned. 

  • Plexiglas shields will be installed at reception desks. 
  • Some common area furniture will be removed or relocated to promote physical distancing.
  • Posted signs will remind staff to wear their required facial coverings when interacting in close proximity to others. Similar signs will encourage you to follow CDC guidance by washing your hands, wearing facial coverings, practicing physical distancing and refraining from sharing personal items like cell phones or drinking cups.  
  • Hand sanitizing stations will be posted at the exterior entrances of each building as well as the currently installed stations at main doors.
  • Some study lounges, meeting rooms and common area restrooms will be locked to reduce the total space needing to be cleaned daily. For those that remain open, furniture may be removed and/or relocated to encourage physical distancing.
  • Watch this video for more on what to expect for residence halls this fall.

HRL staff will clean public spaces, such as community bathrooms, in each residence hall daily and high-touch and heavily-trafficked areas multiple times daily, particularly main pathways, front doors, elevator buttons, etc.

Yes, all employees are required to complete COVID-19 awareness training and HRL managers are responsible for monitoring the compliance of their staff members.

You will be asked to practice physical distancing, refrain from large group gatherings and to wear facial covering even if you can maintain six feet of physical distancing.

Absolutely! Social and educational programming will still occur within residential communities. You can anticipate a variety of platforms, both in-person and online, which will be used to build community and connection within the halls. Whenever programs occur in person, they will respect physical distancing guidelines by limiting attendance, utilizing larger or outdoor spaces or having multiple dates and times available. More information for specific programs will be shared by HRL with residents.

  • HRL will work to keep you informed of the expectations for living in residence halls via UNC Charlotte email, verbal requests and guidance from HRL staff and through posted signs and publications (e.g. the Resident Handbook).
  • Yes, all on-campus residents will receive more information directly from HRL about move-in and life on campus.

In a non-COVID environment, we rely on students to abide by and uphold University and Housing policies. When we receive a report indicating a student may not be doing that, we are obligated to investigate and follow-up. As with typical violations of community standards and policies, there will be consequences (contractual or student conduct) for students who are not abiding by COVID-19-related policies.

University cleaning staff will be responsible for cleaning a housing unit following a confirmed positive case of COVID-19. The University will adhere to CDC protocols for cleaning the area.

No, not necessarily. Roommates in residence halls will be treated as a single household and, for this reason, will not be required to wear a mask while inside their residence hall room. As part of their roommate agreement process, we will ask that students work with their roommates to determine what’s reasonable in their rooms with regard to face coverings. Students are expected to wear masks or face coverings in common areas and outside of their rooms.

If there is an outbreak in one of our residence halls, we have the capacity to safely quarantine and isolate students in a designated space on campus. Appropriate processes on cleaning and sanitizing affected areas will be in place.

When hosting guests, students must always do so with respect to their room/suite/apartment-mates and the agreements made with one another. Furthermore, students should exercise individual due diligence to keep themselves and others safe and healthy.

Cleaning and Air Quality

Facilities Management and other environmental service partners (HRL, for example) will frequently clean and sanitize bathrooms, large meeting facilities, classrooms and other general use spaces. They will also focus on high-touch services like keyboards, computers, elevator buttons, handrails, etc. All campus cleaning units use EPA registered disinfectants. 

Dining Services will increase the frequency of its sanitization procedures, too. Staff will provide continuous cleaning and sanitization of tables, chairs and other high-touch surfaces and back of house, drink stations and restrooms will be cleaned every 30 minutes. Additionally, each dining facility will be disinfected nightly once they have closed for the evening.

Departments and units will be responsible for wiping down high-touch surfaces in their areas such as office doors, break room counters, individual desks, copying machines and other general-use office equipment. The University will also clean these areas but cannot do so between each use.

Yes, Facilities Management is using electrostatic sprayers and Adenosine Triphosphate (ATP) metering to test the cleanliness of surfaces. This electrostatic spraying process aggressively adheres a specialized solution to surfaces and objects. Surfaces are then tested through ATP monitoring and can be re-sprayed as needed to ensure they are safe.

Each department’s “Return to Campus Plan” includes a process. Facilities Management will also disinfect the space.

As a student, you are asked to wipe down your high-touch devices, like cell phones and laptops, frequently. You should also wash your hands with soap and water for 20 seconds often throughout the day, including after sneezing or coughing, before and after eating, after touching commonly used surfaces and after using the restroom. Hand sanitizer can be used if you cannot easily wash your hands.

Yes, one of UNC Charlotte’s 22 working groups planning the return to fall classes is focused solely on air quality. Our air systems meet and exceed the current recommended air changes per hour. The air change is the number of times air enters and exits a room in an hour. It is important to also note that there are no reports of air distribution systems spreading COVID-19 or other infectious diseases such as the flu.

The United States Environmental Protection Agency has a list of products tested and proven to kill COVID-19, which is also recommended by the CDC. Visit the CDC’s webpage for more information.

Face Coverings/Masks

Everyone is expected to wear a cloth face covering that covers their nose and mouth whenever they are indoors unless they are alone in a personal space (even if not within six feet of another person). Management may grant exceptions for medical conditions or specific job duty or task that does not accommodate the wearing of a cloth face covering. 

Students concerned because they have medical or disability-related restrictions that keep them from safely wearing a face covering should contact the Office of Disability Services. Employees with similar concerns should contact the director of employee relations in the Department of Human Resources.

No, the CDC does not recommend the wearing of face shields instead of face masks. Please visit the CDC website for more information.

The University will provide every faculty member, staff member and student with a “Welcome Back to Campus” kit. The kits will include disposable and cloth face coverings, hand sanitizer, a thermometer, the Niner Pledge and other helpful information and resources for the upcoming fall semester.

Residential students will find the kits in their dorms at move-in. We will have tables set up around campus for commuter students during the first week of classes for kit pick up. After that, we will send the remaining kits to their home address on file. 

Faculty and staff kits were mailed via campus mail to their office location.

You are also strongly encouraged to have your own face coverings to wear throughout the fall semester. Face coverings will also be available for purchase in snack vending machines and in B&N Charlotte.

Due to CDC guidance, the University will not provide gloves unless required by individuals to complete designated job duties (ex: serving food).

A face covering isn't necessarily to protect you from contracting COVID-19. It is to keep you from accidentally or unknowingly spreading the virus to your friends, colleagues and students. In turn, your protection from contracting COVID-19 is dependent on the face coverings of others. We are all in this together.

If you are outside alone and can maintain six feet of distance, then you do not have to wear a face covering. You must wear a face covering when indoors and around others, regardless of distance.

If you are using disposable face covering, make sure you dispose of it and use a new one each time. The CDC recommends that you clean your cloth face covering after each use. Cloth face coverings can be hand or machine washed. For further information and detailed instruction on how to properly wash your cloth face covering visit the CDC's website.

No, the University will continue to follow CDC guidance. At this time the CDC is not recommending the use of safety goggles.

Safety Signage

Yes, you will see “Stand Here” ground decals and directional signage throughout campus to help guide physical distancing measures, including in places like elevators and stairways. There will also be signage with health guidelines and other safety reminders, such as where face coverings are required, in place to help you.


Many individuals are involved in the development and execution of the plans guiding the University's ongoing response to COVID-19. Oversight is provided by the Policy Group, which includes the Chancellor, the Chancellor’s Cabinet and other associate vice chancellors and directors. The Incident Management Team (IMT) provides the infrastructure for the operational response and oversees 22 working groups. More information is available on the Emergency Management website.

The University continues to closely monitor the situation and is in contact with local and state officials. If a resurgence of the virus or an outbreak should happen this fall, the University is prepared to pivot quickly to protect the health and safety of the campus community.

The state’s phased reopening plan outlines what can happen in each phase. It isn’t a requirement for what must happen. The University is able to set a pace for returning to campus operations that makes sense for us. Information about the University’s current reopen plan is available here.

There are no limits to how many people can be on campus at one time. Governor Cooper's executive order excludes universities from the indoor gathering restriction of 25 people for the purpose of classroom instruction. Furniture in buildings and classrooms will be arranged to provide appropriate physical distancing.The UNC System will continue to adhere to a gathering standard of 10 people indoors and 25 people outdoors. This is different from the Phase 2.5 standard of 25 people indoors and 50 people outdoors. Exceptions to this standard may be requested through each division’s respective vice chancellor.

Yes, teleworking is still encouraged for employees whenever possible. Employees and supervisors should work together to ensure departmental needs are met. Refer to the University's Teleworking Policy 101.22 for additional guidance.

Yes, if they have an approved return to campus plan that lays out virtual coverage of their area/service is sufficient.

The University has no plans of putting up outdoor tents for classes or meeting spaces. We may extend our dining seating space outdoors.

The University is dedicated to ensuring that students with disabilities have access to education and campus life, especially during a pandemic. Read these recommendations for accommodating individuals with a disability as they return to campus, and to further inform those with disabilities of some helpful practices.

For any changes regarding your academic schedule, please contact your academic advisor. They are trained to advise you on your specific academic path and curriculum.

Health & Wellness Services

Yes, the Student Health Center (SHC) will have all services available to students this fall. The Health Center will be available for in-person visits and telemedicine (virtual) visits by audio or video when appropriate. Watch this video for more information on the Student Health Center and other services to help you stay healthy — physically, mentally and emotionally — this fall.

Yes, the Student Health Center is a full-service medical office that is well-prepared for evaluating students with COVID-19 related symptoms and has the capability of testing when appropriate. The Student Health Center has a close relationship with the Mecklenburg County Health Department and local infectious disease specialists, and consults with them on a regular basis about testing protocols and any cases involving the campus community.

Yes, the Student Health Center has identified space that could be used for both isolation and quarantine of on-campus residents. Patients who test positive, as well as those identified as under investigation for COVID-19, will be housed there for the appropriate time frame. Students will be monitored by Student Health Center staff while housed in quarantine or isolation housing.

Yes, CAPS and the Center for Wellness Promotion will provide full service for students in the fall, although some appointments and events may be offered virtually to adhere to distancing guidelines.


An enhanced COVID-19 Dashboard has been added to the University’s Emergency Management website to assure transparency and data on testing results and positive cases within the campus community.

Individuals can use incidentreport.uncc.edu to report behavior counterproductive to COVID-19 best practices and other incidents. Inquiries will be evaluated and followed-up with accordingly.

If you think you may have COVID-19, you should contact the Student Health Center or your primary health care provider and explain to them you do not feel well and you believe you may have coronavirus. You will be directed on next steps. You should not go to the Student Health Center or your doctor’s office without calling first. You should also complete the daily Niner Health Check so we can make sure you have the support you need. 

If you are an on-campus student who is either being tested for COVID-19 or has been diagnosed positive and are able to return to your permanent residence to quarantine/isolate, you should do so. If you cannot, the University will make arrangements for you to be moved into special housing on campus. The University is prepared to provide food and other support services to students who are in isolation/quarantine on campus.

If you are an off-campus student, you should quarantine/isolate in your local off-campus residence or return to your permanent residence.

According to the CDC, it is unknown whether or not people who recover from COVID-19 can get infected again. Scientists are still working to understand this.

In order to share student information, a student must have a valid and updated signed Federal Education Rights and Privacy Act (FERPA) waiver on file. Without a FERPA waiver, the sharing of information is prohibited. Please be aware that certain offices/departments have their own FERPA waiver form the covers certain information housed by that particular office that will require a signed and valid FERPA waiver for that respective office. More information about FERPA is available online.

The CDC defines a close contact for  COVID-19, as any individual who was within six feet of an infected person for at least 15 minutes starting from two days before illness onset (or, for asymptomatic patients, two days prior to positive specimen collection) until the time the patient is isolated.


Getting a flu shot is one way we are keeping Niner Nation safe this fall. This year, due to the presence of COVID-19 along with the annual anticipation of flu season, health care authorities warn of the potential impact of these two viruses on local health care systems and resources. The flu and COVID-19 share similar symptoms, and it may be difficult to tell the difference between the flu and COVID-19. Getting a flu shot will help reduce this confusion and can help relieve the burden on our health care system.

Anyone who has not completed the attestation by the deadline will be locked out of their NinerNet account until they do.

Employees and students may access a flu shot at any provider they choose. Also, the University will offer on-campus flu clinics for employees and students. Visit ninernationcares.uncc.edu/health-safety/flu-2020 for more information.

Yes! In partnership with Publix, the University will offer on-campus flu clinics for employees and students. No appointments will be necessary, and there is no cost with appropriate insurance cards. Publix will also provide a $10 gift card to participants. Those scheduled to date include: 

  • Thursday, Oct. 22 (10 a.m. - 4 pm): Student Union, Room 340
  • Monday, Oct. 26 (10 a.m. - 4 p.m.): Lucas Room - Cone Center

If you claim a qualified exemption, yes. All employees and students must attest by completing the flu attestation form that they have received a flu shot or qualify for an applicable exception by Monday, Nov 16. 

We understand that for some people it is not recommended that they receive a flu shot. Examples of exemptions can include:

  • Medical Exemption
  • Personal/Religious Exemption

Most major health insurance plans cover the flu vaccine with no out-of-pocket costs when received from a participating provider. Check with your insurance company to determine your coverage. You can also check with your pharmacy to determine if they accept your insurance. At our on-campus flu clinics, there is no cost with appropriate insurance cards. 

For employees with the State Health Plan, the flu vaccine is available at no cost when you receive a shot at a worksite clinic, any in-network doctor's office, in-network health department, participating Convenient Care Clinics or through a participating North Carolina immunizing pharmacist. 

For students with the Student Blue Insurance Plan, the flu vaccine is available at no cost when you receive a shot from a participating provider or participating immunizing pharmacist.  Students can call 1-888-351-8283 to confirm a participating provider. The on-campus flu clinics and the Student Health Center Immunization Department will provide flu vaccine at no cost to Student Blue members.

The data collected by the flu attestation form is not HIPAA regulated. For employees, confidentiality is governed by the State Human Resources Act, which limits disclosure of the data to an employee's supervisory chain, and to University officials as necessary to further UNC Charlotte’s health and safety efforts. Information submitted by students is governed by FERPA (Family Educational Rights and Privacy Act, which limits disclosure to University officials on a need-to-know basis.

The information submitted on the flu shot attestation is collected through a Qualtrics screening tool and managed in the Salesforce system developed by UNC Charlotte’s Office of OneIT. The University has data protection agreements with both Qualtrics and Salesforce that protect the data from unintentional release.


Yes, students and employees will receive a daily Niner Health Check via email to assess their symptoms and complete an online survey indicating whether they: 

  • Have any COVID-19 related symptoms, including a fever, coughing, body aches, loss of taste or smell, 
  • Have tested positive for COVID-19, or 
  • Have come in close contact with someone who has tested positive.

All employees, including temporary and part-time employees and adjunct faculty will receive the Niner Health Check.

Individuals who live outside of a 30-mile radius of UNC Charlotte and are not living, working or studying on campus for any reason will qualify for an exception as will individuals who are on long-term leave from the University.

This daily health check is required of all faculty, staff and students, regardless of if you are on campus. The assessment takes less than a minute to complete, and it is critical in ensuring we have accurate data on the health of our community.  Anyone not completing the health check as required will have their NinerNet credentials suspended until the assessment is doneTo allow for the integration of the exception process, no suspension of NinerNET credentials will take place prior to Monday, Oct. 12.

As a thank you to all members of the UNC Charlotte community who are completing their health checks and flu attestation, the University will offer two students, a faculty member and a staff member (four prizes in total) a chance to win a $1,000 credit on their 49er account at the end of the semester. More details will be shared in a future NinerNotice, but all you have to do is complete your health checks each day and your flu attestation by Nov. 16. For a full list of upcoming flu shot clinics and more information about the flu attestation, visit the Niner Nation Cares website

Please note: Completing an exception form for the Niner Health Check disqualifies you from eligibility.

If you accidentally submit an incorrect response to the Niner Health Check, make sure to fill it out correctly the next day. If a University representative contacts you regarding your submission that was incorrect, please notify them of the mistake.

No. There has to be many days (20+) of non-completion and many disregards of reminders before this happens.

No. If you are locked out from sites requiring your NinerNet credentials, you will still be a student. But, you will be unable to access portals such as Canvas, Banner, your UNC Charlotte email account, etc.

You will get a link at either the personal email or text number the University has on file for you, so make sure this info is up to date — just in case.

Employees are required to complete the daily screening Monday through Friday and any day on the weekend you may have to be on campus. The only exception for this is if you are on leave and not present on campus. Teleworking and part-time employees should still complete the daily screening. 

Students are required to complete the screening every day, even the days you are not on campus. 

Only weekdays will be factored into completion for the reminders for both employees and students.

As a reminder, individuals who live outside of a 30-mile radius of UNC Charlotte and are not living, working or studying on campus for any reason will qualify for an exception as will individuals who are on long-term leave from the University.

Individuals who live outside of a 30-mile radius of UNC Charlotte and are not living, working or studying on campus for any reason will qualify for an exception as will individuals who are on long-term leave from the University.

If you live within 30 miles of the University, you must complete the health check to ensure we can connect you with campus resources should you become ill. Additionally, the University has an obligation to perform contact tracing for members of our community on behalf of public health officials.

Yes, you will continue to receive the health check in case you need to begin returning to campus or you become ill. However, if you do not need it, you are free to delete it. You will not be in danger of losing your NinerNET credentials, and you will not receive reminders to complete the assessment.

We will not open an exception request for spring until after registration for the semester concludes. Registration begins on Nov. 30, 2020.

If you do not complete the exception form, you will need to complete the daily health check to avoid suspension of your NinerNET credentials.

No, if you’re in the healthcare field, you don’t need to indicate every time you’re around an infected individual. If you are wearing appropriate PPE at work, following your employer's guidelines and have not experienced any unprotected, non-PPE exposure to COVID-19, then you don't have to indicate exposure every time in the Niner Health Check.  However, if you have exposure without appropriate PPE, we ask you follow standed quarantine protocols and report it in the Niner Health Check.

No, all students, faculty and staff will receive a daily email to complete their Niner Health Check. Your responses will help us monitor the overall health of our community. We hope you stay healthy, but if you are ill, this will also help us make sure you are getting the resources you need. For this effort to be successful, we need everyone’s participation.

Individuals who live outside of a 30-mile radius of UNC Charlotte and are not living, working or studying on campus for any reason will qualify for an exception as will individuals who are on long-term leave from the University.

The University does not plan to test students and employees for COVID-19 prior to returning to campus unless that individual is experiencing symptoms. Each student and employee will receive a daily email to complete the Niner Health Check, an assessment of COVID-19-related symptoms. The results of that assessment will indicate if that individual may come to campus, or if they should seek a test.

UNC Charlotte students and employees are not required to be tested for COVID-19 prior to their arrival or return to campus. However, all members of the campus community are encouraged to complete the Niner Health Check before coming to campus. If you believe you are sick, do not attend class or come to work.

Yes, UNC Charlotte will offer COVID-19 testing on campus to students and employees who have been evaluated by the Student Health Center or their health care provider and directed to seek a test. Appointments will be required for testing.

There will be no cost to employees or students for on-campus testing who have been evaluated and directed by the Student Health Center or their health care provider to seek a test.

No, but the University will provide thermometers to all faculty, staff and students to conduct daily temperature checks.

All employees and students will be instructed to complete a daily health assessment, which includes a temperature reading. The University will also provide every employee and student with a thermometer with which to take their temperature.

Note: Temperature checks are not a replacement for other protective measures such as social distancing and wearing face coverings to prevent the spread of COVID-19. It is possible still to be COVID-positive without the presence of a fever.

Students and employees will receive a “Return to Campus” kit that will include a thermometer.

No, the University will not conduct antibody testing.

Yes, individuals undergoing testing should quarantine and follow the directives of their healthcare provider. They should not return to campus until cleared to do so. Make sure to complete the daily Niner Health Check to keep the University informed.

Up-to-date tracking of confirmed COVID-19 cases among the UNC Charlotte community is available on the University’s Emergency Management website. The University will have a contact tracing unit that will be working with Mecklenburg County Health Department to notify known contacts of anyone who has tested positive.

Yes, the University is working with the Mecklenburg County Health Department to establish a team of campus-based contact tracers to identify any close contacts of individuals with positive test results. Students and employees who are identified as close contacts will be contacted by the University’s contact tracing team and advised to quarantine and seek a COVID-19 test.

In addition to COVID-19 testing, the University plans to regularly sample and monitor the wastewater at several campus sites for the purpose of detecting the presence of the virus. This can help identify the possibility of potential outbreaks.

Wastewater sampling and testing are being conducted on campus to learn more about its ability to serve as an early-warning detection system for COVID-19. Leading the project are Cynthia Gibas from Bioinformatics (CCI) and Mariya Munir from Civil and Environmental Engineering (Engineering), with support from a number of graduate students and post-doctoral researchers from various academic disciplines. Overall, they will sample and test wastewater samples from designated collection locations, primarily residence halls, several days per week.

Specific labs in Bioinformatics and EPIC have been furnished with equipment and technology designed specifically for testing wastewater for COVID-19. All equipment and processes are operating according to guidelines from the Centers for Disease Control and Prevention’s National Wastewater Surveillance System.


Off-campus students who are identified for quarantine will be advised to do so in their off-campus residence for the appropriate amount of time. On-campus isolation will not be available for off-campus students.

Students who live on campus and require isolation or quarantine should do so at an off-campus private residence for the recommended length of time. For resident students who are unable to isolate or quarantine in this manner, the University has identified space in a residence hall reserved expressly for those in this situation. All decisions will be situation-specific and handled with great consideration for the continued safety and well-being of each student and the campus community.

Resident students who require isolation or quarantine at a separate residence are defined as follows:

  • Category 1: Individuals directed to self-quarantine;
  • Category 2: Individuals who are or become COVID-19 symptomatic;
  • Category 3: Individuals awaiting test results for suspected COVID-19 positive status;
  • Category 4: Individuals who have tested positive for COVID-19.

The University will provide ongoing medical care through phone and video calls, food delivery and other emotional support to a student in quarantine on campus.

At the end of any prescribed quarantine period, or when otherwise directed by a healthcare provider or public health care official that you may return to campus, students should notify the Office of Student Assistance and Support Services to coordinate and provide any necessary documentation for your return to campus. Employees should notify the HR benefits office and their manager to coordinate the appropriate documentation to return back to work.

No, based on updated guidance from the CDC, you are not required to quarantine for 14 days following international travel.

Faculty/Staff FAQs

The baseline expectation is that we are utilizing the daily screening check for students, faculty and staff to self determine. The back to campus kits will have thermometers in them. If there is a department that thinks they have a specific need for a temperature screening they can include that in their return to work plan.

We are requiring everyone, including students, to wear a mask. We recommend that the faculty member will try different approaches. We are providing extra, individually wrapped masks to faculty, and there will be more masks available in the classrooms. We recommend faculty to ask them to mask up first before turning the student away.

Yes, faculty members can still access their on-campuses office. Please check with your department chair to ensure you are following established reopening guidelines.

Yes, research facilities remain open, following each area’s approved reopening plan.

We are establishing how parking charges will be amended to reflect this change. More information will be shared as soon as it is available.

Information about teleworking can be found in Policy 101.22 and in these remote technology tips.

Yes, staff should still report to campus as directed by supervisors and as outlined in their respective area’s reopening plan. Teleworking remains encouraged whenever possible.

No. Employees should not come on campus unless they perform work in functions designated by the University as essential only if instructed by their supervisors to do so or if their campus office or department has received approval to reopen through the University’s Returning to Campus plan.

Your supervisor will determine your status and let you know if you are mandatory. Those employees whose presence has been determined to be mandatory to University operations during certain types of adverse weather or emergency events and whose services support critical University activities or infrastructure are considered mandatory employees. When required to report to work during these events, the employee is expected to use sound judgment with respect to maintaining personal safety given their individual circumstances, but also to make a substantial and good faith effort to reach the worksite in a timely manner.

Mandatory employees will receive notice from an appropriate supervisor, requiring that the employee report to work on campus regardless of operating condition.


Paid administrative leave is no longer available for employees unable to telework. More information and other leave options can be found on the staff information page.

Any mandatory or non-mandatory employees who are ill must not come to work. Commit to protecting your health and the health of others by staying at home. There are many leave options available to support employees who are ill. More information is available on the Staff Information page.

Employees are designated as mandatory to work on-site due to the nature of their work for the University and are expected to perform those duties as required if instructed by their supervisors to do so. If a mandatory employee cannot report for some reason, they should contact their supervisor to discuss the reason. Situations in which a mandatory employee cannot report to work as directed will be reviewed on a case-by-case basis. Willful failure of a mandatory employee to report for or remain at work may be subject to disciplinary action, up to and including termination of employment.

Employees who cannot work because they are caring for their child whose school or place of care is closed or unavailable due to COVID-19 may be eligible for partial paid leave under the Families First Coronavirus Response Act. More information can be found on HR’s website

Employees who cannot work because of elder care needs due to COVID-19-related elder care facility closings may qualify for Administrative Leave COVID-19 while available. Reference the HR Updates for details regarding eligibility and amount.

ComPsych is the designated partner for the University's Employee Assistance Program.  For more information about this program, please visit the HR website. Employees can reach GuidanceResources by:

ComPsych has also created a digital toolkit of its services and resources concerning the COVID-19 outbreak. This toolkit will be updated as needed during the evolving situation. 

Detailed information on requesting Administrative Leave in Kronos can be found online.

Submissions of the High Risk Special Consideration Form and Request to Return to Work Form will be reviewed by Human Resources on a case-by-case basis and individuals will be contacted as quickly as possible.

The latest information on administrative leave can be found in the HR updates. Information on entering administrative leave in Kronos and options can be found in this instructional FAQ.

On Tuesday, July 14, Governor Roy Cooper announced that all North Carolina K-12 public schools will be a combination of in-person and remote instruction. At minimum, all schools will operate under “Plan B,” a mix of remote and in-person learning. Local school districts may also choose to operate under “Plan C,” which is full remote learning. We know that either option may present challenges for some of our employees. We are consulting with the UNC System and are awaiting further guidance on what support will be available. Human Resources will share more information directly with employees as soon as possible.

Vacation, Sick and BONREG Leave are all eligible to be donated to the COVID-19 Leave Bank. BONSAL and BONSPL are not eligible to be donated. More information can be found hr.uncc.edu/benefits/covid-19-leave-bank.

UNC Charlotte does not have a plan to have reduction in force on any scale, including furloughs, at this time.

University-sponsored travel is travel by faculty, staff or students that is paid for by UNC Charlotte. This includes travel arrangements paid for in advance and travel reimbursements.

First reach out to the airline to request credit towards a future flight, or a refund of the flight cost. In the current environment, most, if not all, airlines are offering some version of credit, regardless of ticket type or purchase method. 

Note that the University will not simply pay a traveler the cost of an airline ticket for a cancelled trip if the traveler has not attempted to obtain a credit or refund first.

Please be aware that most basic trip cancellation insurance offered by airlines generally does not cover cancellations due to an “epidemic.” COVID-19 is currently designated as a “global pandemic” by the World Health Organization.

Most other costs for faculty and staff travel should be refundable, e.g., hotel reservations and, in the current situation, registration fees.

The funding source for costs already incurred related to University-sponsored travel that has been cancelled due to COVID-19 is not expected to change. In other words, departments should be prepared to fund their respective sunk travel costs.

If additional costs are incurred by faculty and staff related to COVID-19 -- e.g., cancellation fees, costs to fly an employee back to Charlotte from an affected area -- then these costs should be recorded via the COVID-19 Expense Tracking Google Form. These expenses will be analyzed and tracked centrally. Any funding decisions will be made through the Associate Vice Chancellor for Finance.

Follow the University’s Travel Manual guidance, specifically in Section II.1.6, Cancellations, regarding charges related to canceled travel. Make all efforts possible to recoup any costs already paid. As always, continue to exercise care in incurring expenses and treat University funds as if they were your own.

Per Office of State Budget and Management guidance, travel is limited until further notice, to instances involving public safety and health, job requirements, economic development opportunities and emergency situations related to the custody and/or care of persons for whom the state is responsible. If using discretionary funds, exceptions may be granted.

All in-state gatherings of 10 or more people are suspended, and all travel outside the state is suspended, unless a current exception is authorized by the Chancellor or Provost. University P-Cards should not be used to pay for registration fees, flights or accommodations unless an exception has been granted.

Departments and/or grants may have travel guidelines that are more restrictive than the University's. Please consult your business officer and/or research administrator prior to making travel arrangements.

No, based on updated guidance from the CDC, you are not required to quarantine for 14 days following international travel.


The Coronavirus Aid, Relief and Economic Security (CARES) Act was passed by Congress and signed into law to provide economic relief from COVID-19. One section of the CARES Act established the Higher Education Emergency Relief Fund which provides money to schools for emergency grants distributed to qualifying students for expenses related to the disruption of campus operations due to the pandemic.

The following eligibility criteria apply. 

  • Student must have been enrolled in spring 2020 classes. 
  • Student must meet eligibility requirements for federal financial aid; therefore, you must have completed a 2019-20 or 2020-21 FAFSA. If you have not completed a FAFSA, you are encouraged to visit studentaid.gov and complete the 2020-21 FAFSA.

However, not everyone who meets the above criteria will receive grant funds. This money will be distributed first to those students identified as having the highest need based on their most recent Free Application for Federal Student Aid (FAFSA). 

Federal requirements do not allow us to distribute funds to international students, undocumented students, or students who were only enrolled in Distance Education classes.

Students who receive the grant award will receive an email and will also see the amount of their grant posted to their student account before it is refunded via direct deposit or mailed check. 

  • The CARES Act funding is listed under the Summer 2020 Activity. You will see a positive amount labeled "CARES Act Grant" and a negative amount labeled "CARES Act Refund".
  • This negative amount does not mean that we have taken away your CARES Act funding.
  • The negative amount (the refund) is the amount you are receiving by direct deposit or mailed check.

Students who don’t meet the eligibility during the initial funding will be reviewed as their conditions may change. For example, additional grants will be distributed throughout the summer as students register for class or meet other eligibility criteria. Students who file an application for emergency aid funding will receive a decision within two weeks after they file.

After the grant money has been posted to student accounts, the University will disburse the money directly to the student by direct deposit to the bank account on file. If a student has not enrolled for direct deposit, then the University will mail a paper check to the student’s permanent address on file. 

If you did not receive CARES Act grant funds, you may request the University to review your current situation by applying for CARES emergency aid funding

The U.S. Department of Education does not allow these funds to be distributed to international students, undocumented students, or students enrolled in distance-only degree programs.

Yes. The Department of Education requires that students meet federal financial aid eligibility criteria. This is determined by submitting the FAFSA.

Students who meet basic eligibility criteria for federal financial aid and who have the greatest financial need will receive the first distribution of these funds. The University will use Free Application for Federal Student Aid (FAFSA) data to determine eligibility. If you receive financial aid but did not receive a CARES Act grant, you may request the University to review your current situation by applying for emergency aid funding

Yes. The UNC Charlotte Student Emergency Fund helps by providing financial support when you need assistance with unexpected, unforeseen and unavoidable emergency expenses, including pandemics. Currently-enrolled students can apply for the UNC Charlotte Student Emergency Fund here.