Updated FAQs


In an emergency, the University will use NinerAlerts to reach you. This may include email, text messages, on-campus screen messages and social media. Make sure your cell phone number is up-to-date in Banner Self Service to receive text messages. Your family members can sign up to receive NinerAlerts, too. More information is available at emergency.uncc.edu/NinerAlerts.

In non-emergency situations, we may use NinerNotices to keep you updated on information. You will automatically receive these emails. Family members can also sign up for NinerNotices by visiting emergency.uncc.edu/NinerNotices.

General updates will be shared via this Niner Nation Cares website, the daily Niner Insider email and through your University email address. Families can sign up here for Niner Insider.

On-campus COVID-19 testing is available by appointment for students, faculty and staff who are symptomatic or referred for testing. Additionally, the University is testing asymptomatic students and employees through mitigation testing.

On-campus COVID-19 testing is currently available through the Student Health Center and will continue to be available by appointment for students, faculty and staff who are symptomatic or referred for testing.

If you don’t see your question answered here, please submit this form.

Bookstore, Mail Services and 49er Card Office

High-touch surfaces are sanitized regularly. Students are encouraged to order their textbooks online. Contactless forms of payment are encouraged, and receipts will be emailed. Learn more about COVID-19 precautions at the bookstore.

Yes. Textbooks may be purchased online or in-person. Online orders may be shipped or picked up in store. Check bookstore hours and textbook return deadlines and ordering information online.

Yes, your mail will be held at Mail Services in lower Prospector. You will receive an email notifying you that mail arrived and is ready for pickup. Make sure you bring your 49er ID Card.

The Smart Lockers are a touchless solution for retrieving your packages. This area is monitored to ensure physical distancing protocols are followed. Students can retrieve packages from smart lockers any time the Prospector building is open. If packages are moved to the mailroom, students must pick up during Mail and Package Services hours.

 Students must submit an approved photo online and should schedule an appointment with the 49er Card and Meal Plan Office in the Auxiliary Services Building on main campus to collect the card on main campus .

Yes. The 49er Card Office, located in the Auxiliary Services Building, is open by appointment only during summer session I and II. See 49er Card Office hours and book an appointment online to meet with a specialist.

The ID Office located in the Student Union will reopen for fall. Appointments will not be required to visit the ID Office and 49er Card Office.


Yes. Check out Dine on Campus to see what’s available and hours of operation.

Dining Services is implementing all of the necessary changes for social distancing and safety protocols. Here's what you can expect:

  • All dining locations have a cashless option for payment.
  • Retail orders may be placed in person or through the NinerDiners Mobile Ordering app and dining kiosks located in the Popp Martin Student Union, Cone Center and Prospector.
  • Capacity sensors are on display outside of each dining hall and listed on Dine on Campus.
  • Crown Commons and SoVi dining halls have designated socially distanced dining areas. 
  • Each dining hall has a to-go option.
  • Hand sanitizer stations are available throughout each dining area and at each self-serving station.
  • Self-serve utensils are replaced every 30 minutes.
  • Plexiglass shields are installed at all cashier, counter and food service areas. 
  • Patrons must use a fresh cup and plate when getting seconds in the dining halls.
  • Clean/Dirty table tokens are used on all dining hall tables.
  • Dining staff are required to wear masks and gloves at all times.
  • Sanitization frequency has been increased. Dining locations are sanitized regularly throughout the day and receive a deep cleaning daily in between meal periods and when locations are closed.
  • Campus dining staff will be screened daily for COVID-19 symptoms before starting work.

Parking and Transportation Services

Yes, Niner Transit and Paratransit, e-scooter and bike rentals, light rail, ZipCar and parking lots and decks are operational. However, there will be modifications in place to protect the health of the campus community. For the most up to date information visit the PaTS website.

Niner Transit is operating at full capacity. However, all riders are required to wear face coverings while riding on Niner Transit. Riders should board at the front of the bus and depart through the rear exit.

Niner Paratransit, the campus disability transport, will limit ridership to one rider (and an assistant if required). All riders and drivers must wear a face covering while in Niner Paratransit vehicles.

Yes, elevated cleaning and sanitizing of Niner Transit buses, Niner Paratransit vehicles, e-scooters and bicycles is taking place. Read more about our COVID-19 cleaning and sanitation procedures or watch this video on our bus sanitization processes.

Recreation Facilities

The University Recreation Center, the C.O.R.E. (Calisthenic Outdoor Recreation Equipment) and the NRFC (Northeast Recreational Field Complex) are open! Belk Gym and Hayes Field Complex are not open for use during the summer sessions. 

University Recreation continues to follow the latest guidelines from the state and university, such as:

  • Masks should continue to be worn by non-vaccinated individuals

  • Vaccinated individuals are no longer required to wear a mask, though they may choose to do so if preferred

  • Social distancing is still encouraged throughout the facility

  • Reduced capacities within certain facilities and programs will be maintained until further notice

The department continues to monitor changes to guidelines and are continuously updating our practices to ensure the safety of our patrons. For the most up-to-date policies, please visit our website (urec.uncc.edu).

Student Organizations and Activities

Yes! An important part of campus life is involvement in social activities and student organizations. Many friendships are made through involvement and your connection to UNC Charlotte is both through the classroom and these activities. While they will look different this year, we continue to be committed to building community and providing student leadership and learning opportunities. Watch this video on what to expect on campus this year.

All activities will adhere to physical distancing guidelines, so capacities for activities may be lower based on six feet of space between people. Whenever an event is indoors, everyone is expected to wear a cloth face covering that covers their nose and mouth even if not within six feet of another person.

When food and drinks are available at an activity, if a student is in close contact with any individual, students are expected to wear face coverings when they’re not eating or drinking. Dining Services will work with activity planners on the most appropriate approach to catering at various events and activities.

We highly encourage you to get involved on campus through one of our 400+ organizations. These organizations are a great way to make friends, explore your interests and build your skills.

  • You can find the list of organizations at studentorgs.uncc.edu. You can learn about these organizations and share your interest in joining through NinerEngage. Organizations will also send out information through social media about joining and attending their activities.
  • Fraternities and sororities will continue recruitment activities and will adjust to accommodate physical distancing guidelines. Many activities, including recruitment activities, will be offered in a hybrid approach allowing some opportunities to be in person and others in a virtual format. Recruitment activities will be advertised on social media and through promotion on campus.
  • Student organizations generally will use various approaches for meetings and activities including in-person, virtual and hybrid. Organizations use Campus Events, NinerEngage, social media and various on-campus promotions to share information about getting involved and attending activities.


UNC Charlotte will follow the same tuition and fee model for the spring as it has followed in previous semesters, as directed by the UNC System and as all other universities in the System are doing.

Undergraduate students that wish to defer their enrollment should contact the Office of Undergraduate Admissions by email at admissions@uncc.edu or call and speak to an admissions counselor at 704-687-5507.

Students offered admission to a graduate program may register for classes in the term and year admitted. Should they choose to begin enrollment in a different term, year, or program of study, they should reapply for admission. For additional information, please see the Graduate Admissions website at gradadmissions.uncc.edu

Prospective graduate students may not defer their application(s) for enrollment. Contact Graduate Admissions for additional information.

Enrolling in Tuition Insurance Protection is completely optional. It is a personal insurance policy between GradGuard and the student or payer. This policy can reimburse up to 100% of nonrefundable school costs after a full withdrawal for a covered illness (including COVID-19), injury or psychological condition. More information and frequently asked questions can be found on the Niner Central website. Please note: Tuition Insurance Protection from GradGuard does not cover adjustments, disruptions or withdrawals due to changes to University operations as a result of COVID-19, such as changes to instruction delivery methods, the availability of housing and dining plans, or other adjustments to campus operations made by UNC Charlotte or directed by the UNC System or public officials.

Charges are based on program type (distance education or main campus) and not delivery method (face-to-face, hybrid, online, etc.). To be charged distance education rates and to avoid paying some fees associated with on-campus student services and activities, students must be enrolled in a distance education degree program that is offered exclusively online or remotely.

While some of our classes have been moved to remote/online delivery to accommodate necessary physical distancing protocols, we expect most students to have a combination of in-person and remote/online classes. Tuition will not be reduced for remote/online classes as the most significant costs involved in delivering instruction are faculty salaries regardless of the mode of delivery; remote/online classes have additional costs related to technology support. We will also offer on-campus housing, services and activities as in the past. 

Study Areas

Yes, the Student Union and Library will be open with physical distancing measures in place. Face coverings will be required whenever you are indoors even if not within six feet of another person unless you are in your own study room.

Any student may use the printer stations located in the Student Union until 11 p.m. View the full list of locations.

In the Classroom

No, if you registered for an online course that course will remain online throughout the semester.

The university will follow CDC guidelines which currently do not require physical distancing. All students and faculty will wear masks when in classrooms, and our ventilation systems have been tested and found to exceed the minimum standards for health and safety.

Yes, colleges and departments will have plans in place for how to handle faculty absences from illness if necessary. Plans vary by college and department, so instructors should communicate any questions to their department chair.

Residence Halls

  • Plexiglas shields will be installed at reception desks. 
  • Hand sanitizing stations will be posted at the exterior entrances of each building as well as the currently installed stations at main doors.
  • Non vaccinated students/guests will be expected to continue to wear a mask when unable to maintain 6 feet of distance.

HRL staff will clean public spaces, such as community bathrooms, in each residence hall daily, including high-touch and heavily-trafficked areas such as main pathways, front doors, elevator buttons, etc.

Yes, all employees are required to complete COVID-19 awareness training and HRL managers are responsible for monitoring the compliance of their staff members.

You will be asked to follow residence hall community health guidelines in accordance with University guidelines including wearing masks where required, participating in required COVID-19 testing and following instructions regarding quarantine and isolation. Additionally, you will be expected to participate in facilitated conversations with your room/suite/apartment-mates and Resident Advisor to outline in-room expectations pertaining to cleaning, guests and more.

  • HRL will work to keep you informed of the expectations for living in residence halls via UNC Charlotte email, verbal requests and guidance from HRL staff and through posted signs and publications (e.g. the Resident Handbook).
  • Yes, all on-campus residents will receive more information directly from HRL about move-in and life on campus.

In a non-COVID environment, we rely on students to abide by and uphold University and Housing policies. When we receive a report indicating a student may not be doing that, we are obligated to investigate and follow-up. As with typical violations of community standards and policies, there will be consequences (contractual or student conduct) for students who are not abiding by COVID-19-related policies.

The CDC has determined there is low risk of transmission of Covid-19 from the touching of surfaces. Standard cleaning practices by the residents of the space will provide protection from the transmission of Covid-19 for those living in a space where a student tested positive. However, all students who test positive or who are unvaccinated and are confirmed close contact, will be moved to a separate space to quarantine/isolate for up to two weeks. 

University staff will provide cleaning in all common areas of the building daily.

No, not necessarily. Roommates in residence halls will be treated as a single household and, for this reason, will not be required to wear a mask while inside their residence hall room. As part of their roommate agreement process, we will ask that students work with their roommates to determine what’s reasonable in their rooms with regard to face coverings. Non-vaccinated students are expected to wear masks or face coverings in common areas and outside of their rooms.

If there is an outbreak in one of our residence halls, we have the capacity to safely quarantine and isolate students in a designated space on campus. Appropriate processes on cleaning and sanitizing affected areas will be in place.

When hosting guests, students must always do so with respect to their room/suite/apartment-mates and the agreements made with one another. Furthermore, students should exercise individual due diligence to keep themselves and others safe and healthy.

Cleaning and Air Quality

Facilities Management and other environmental service partners (HRL, for example) are frequently cleaning and sanitizing bathrooms, large meeting facilities, classrooms and other general use spaces. They also focus on high-touch services like keyboards, computers, elevator buttons, handrails, etc. All campus cleaning units use EPA registered disinfectants. 

Dining Services has increased the frequency of its sanitization procedures, too. Staff provide continuous cleaning and sanitization of tables, chairs and other high-touch surfaces and back of house, drink stations and restrooms are cleaned every 30 minutes. Additionally, each dining facility is disinfected nightly once they have closed for the evening.

Yes, Facilities Management is using electrostatic sprayers and Adenosine Triphosphate (ATP) metering to test the cleanliness of surfaces. This electrostatic spraying process aggressively adheres a specialized solution to surfaces and objects. Surfaces are then tested through ATP monitoring and can be re-sprayed as needed to ensure they are safe.

Each department’s “Return to Campus Plan” includes a process. Facilities Management will also disinfect the space.

As a student, you are asked to wipe down your high-touch devices, like cell phones and laptops, frequently. You should also wash your hands with soap and water for 20 seconds often throughout the day, including after sneezing or coughing, before and after eating, after touching commonly used surfaces and after using the restroom. Hand sanitizer can be used if you cannot easily wash your hands.

Yes, one of UNC Charlotte’s 22 working groups is focused solely on air quality. Our air systems meet and exceed the current recommended air changes per hour. The air change is the number of times air enters and exits a room in an hour. It is important to also note that there are no reports of air distribution systems spreading COVID-19 or other infectious diseases such as the flu.

The United States Environmental Protection Agency has a list of products tested and proven to kill COVID-19, which is also recommended by the CDC. Visit the CDC’s webpage for more information.

Face Coverings/Masks

Face coverings will be required in classrooms and teaching lab settings (while in session), the Student Health Center and on Niner Transit, regardless of vaccination status. In addition, individuals can request that people entering their private work space wear a face covering.

  • If you are vaccinated — Other than in designated locations (outlined above), you are no longer required to wear a face covering on campus or practice social distancing from other vaccinated individuals. Those who are vaccinated and feel safer wearing a mask are encouraged to do so. 
  • If you are not vaccinated — You should continue wearing a face covering and practicing physical distancing measures to help protect yourself against infection. 

More information can be found online

Students concerned because they have medical or disability-related restrictions that keep them from safely wearing a face covering should contact the Office of Disability Services. Employees with similar concerns should contact the director of employee relations in the Department of Human Resources.

No, the CDC does not recommend the wearing of face shields instead of face masks. Please visit the CDC website for more information.

Due to CDC guidance, the University will not provide gloves unless required for individuals to complete designated job duties (ex: serving food).

A face covering isn't necessarily to protect you from contracting COVID-19. It is to keep you from accidentally or unknowingly spreading the virus to your friends, colleagues and students. In turn, your protection from contracting COVID-19 is primarily from the vaccine and secondarily dependent on the face coverings of others. We are all in this together.

In many instances, face coverings are no longer required when outdoors, but you may continue to wear one if you feel safer that way.

Health & Wellness Services

Yes, the Student Health Center is a full-service medical office that is well-prepared for evaluating students with COVID-19 related symptoms and has the capability of testing when appropriate. The Student Health Center has a close relationship with the Mecklenburg County Health Department and local infectious disease specialists, and consults with them on a regular basis about testing protocols and any cases involving the campus community.

Yes, the Student Health Center has identified space that could be used for both isolation and quarantine of on-campus residents. Patients who test positive, as well as those identified as under investigation for COVID-19, will be housed there for the appropriate time frame. Students will be monitored by Student Health Center staff while housed in quarantine or isolation housing.

Niner Health Check

It depends. Students and employees will receive a daily Niner Health Check via email to assess their symptoms and complete an online survey indicating whether they: 

  • Have any COVID-19 related symptoms, including a fever, coughing, body aches, loss of taste or smell, 
  • Have tested positive for COVID-19, or 
  • Have come in close contact with someone who has tested positive.

All employees, including temporary and part-time employees and adjunct faculty will receive the Niner Health Check. 

Students and employees who have been fully vaccinated, submitted the reporting form and received approval will not have to complete the health check. They will continue to receive the daily email, but will not receive completion reminders or be penalized for not completing it.

This daily health check is required of all faculty, staff and students who have not received an exemption by reporting their vaccination. The assessment takes less than a minute to complete, and is critical in ensuring we have accurate data on the health of our community. Anyone who has not reported their vaccination for exemption and is not completing the health check as required will have their NinerNet credentials suspended until the assessment is completed. 

If you accidentally submit an incorrect response to the Niner Health Check, make sure to fill it out correctly the next day. If a University representative contacts you regarding your submission that was incorrect, please notify them of the mistake.

No. There has to be many days (20+) of non-completion and many disregards of reminders before this happens.

No. If you are locked out from sites requiring your NinerNet credentials, you will still be a student. But, you will be unable to access portals such as Canvas, Banner, your UNC Charlotte email account, etc.

You will get a link at either the personal email or text number the University has on file for you, so make sure this info is up to date — just in case.

Employees without an exemption are required to complete the daily screening Monday through Friday and any day on the weekend you may have to be on campus. Teleworking and part-time employees should still complete the daily screening. 

Students without an exemption are required to complete the screening every day, even the days you are not on campus. 

Only weekdays will be factored into completion for the reminders for both employees and students.

As a reminder, those who are fully vaccinated should complete the reporting form to be exempt from the Niner Health Check.

Individuals who are fully vaccinated should complete the reporting form to be exempt from the Niner Health Check.

Yes, you will continue to receive the health check in case you need to begin returning to campus or you become ill. However, if you do not need it, you are free to delete it. You will not be in danger of losing your NinerNET credentials, and you will not receive reminders to complete the assessment.

If you do not complete the exception form, you will need to complete the daily health check to avoid suspension of your NinerNET credentials.

No, if you’re in the healthcare field, you don’t need to indicate every time you’re around an infected individual. If you are wearing appropriate PPE at work, following your employer's guidelines and have not experienced any unprotected, non-PPE exposure to COVID-19, then you don't have to indicate exposure every time in the Niner Health Check. However, if you have an exposure without appropriate PPE, we ask you follow standard quarantine protocols and report it in the Niner Health Check.

No, all students, faculty and staff, regardless of their vaccination status, will receive a daily email to complete their Niner Health Check. Your responses will help us monitor the overall health of our community. We hope you stay healthy, but if you should become ill, this will also help us make sure you are getting the resources you need. For this effort to be successful, we need everyone’s participation.

Individuals who are fully vaccinated should complete the reporting form to be exempt from the Niner Health Check, though they will continue to receive it every day and should report any symptoms. 

No. If you are vaccinated, asymptomatic, and have submitted your COVID-19 vaccine reporting form, you are no longer required to complete the daily health check unless you become symptomatic or test positive for COVID-19. This applies even if you have been in close contact with someone who tested positive for COVID-19.


Individuals can use incidentreport.uncc.edu to report behavior counterproductive to COVID-19 best practices and other incidents. Inquiries will be evaluated and followed-up with accordingly.

If you think you may have COVID-19, you should contact the Student Health Center or your primary health care provider and explain to them that you do not feel well and you believe you may have coronavirus. You will be directed to the next steps. You should not go to the Student Health Center or your doctor’s office without calling first. You should also complete the daily Niner Health Check so we can make sure you have the support you need. 

If you are an on-campus student who is either being tested for COVID-19 or has been diagnosed positive and are able to return to your permanent residence to quarantine/isolate, you should do so. If you cannot, the University will make arrangements for you to be moved into special housing on campus. The University is prepared to provide food and other support services to students who are in isolation/quarantine on campus.

If you are an off-campus student, you should quarantine/isolate in your local off-campus residence or return to your permanent residence.

According to the CDC, it is unknown whether or not people who recover from COVID-19 can get infected again. Scientists are still working to understand this.

In order to share student information, a student must have a valid and updated signed Federal Education Rights and Privacy Act (FERPA) waiver on file. Without a FERPA waiver, the sharing of information is prohibited. Please be aware that certain offices/departments have their own FERPA waiver form that covers certain information housed by that particular office that will require a signed and valid FERPA waiver for that respective office. More information about FERPA is available online.

Faculty can speak to the parent to better understand their concern to be able to assist them to point them to the appropriate office without violating FERPA laws by disclosing personal information of a student.

The CDC defines a close contact for COVID-19, as any individual who was within six feet of an infected person for at least 15 minutes over a 24 hour period starting from two days before illness onset (or, for asymptomatic patients, two days prior to positive specimen collection) until the time the patient is isolated.

Yes, even with a mask, hugging someone qualifies as close contact if they are within six feet for more than 15 minutes over a 24 hour period.

It could. Contact tracers will determine this through additional interview questions.


If you are new to Niner Nation this semester, you will need to complete a flu shot attestation by Monday, Jan. 25. You will receive this form directly in your inbox by Friday, Jan. 15.

Yes, you may still contact your health care provider for a flu shot or you may contact the Student Health Center to schedule an appointment for a vaccine.


Off-campus student workers who have been diagnosed positive for COVID-19 and placed in isolation will need to submit an absence verification request to Student Assistance and Support Services (SASS). Students will need to include documentation of their positive test results and may include any other medical documentation with dates a student should remain out of school/work. SASS will process this request and send a verification letter to the student and the student’s faculty on record, verifying the positive results and period of isolation. Students may forward this letter to their work supervisor to verify that they are cleared to return to campus. Please note, SASS does not send verification letters until the period of isolation is complete. After submitting the necessary request to SASS, any questions regarding return to work should be directed to the HR Benefits Office at benefits@uncc.edu.  

Yes, UNC Charlotte will offer COVID-19 testing on campus to students and employees who have been evaluated by the Student Health Center or their health care provider and directed to seek a test. Appointments will be required for testing. 

Mitigation testing will also be conducted to test asymptomatic faculty, staff and students. 

There will be no cost to employees or students for on-campus testing who have been evaluated and directed by the Student Health Center or their health care provider to seek a test.

All employees and students will be instructed to complete a daily health assessment, which includes a temperature reading. 

Note: Temperature checks are not a replacement for other protective measures such as social distancing and wearing face coverings to prevent the spread of COVID-19. It is still possible to be COVID-positive without the presence of a fever.

No, the University is not currently conducting antibody testing.

Yes, individuals undergoing testing should quarantine and follow the directives of their healthcare provider. They should not return to campus until cleared to do so. Make sure to complete the daily Niner Health Check to keep the University informed.

Up-to-date tracking of confirmed COVID-19 cases among the UNC Charlotte community is available on the University’s Emergency Management website. The University has a contact tracing unit that will be working with Mecklenburg County Health Department to notify known contacts of anyone who has tested positive.

Yes, the University worked with the Mecklenburg County Health Department to establish a team of campus-based contact tracers to identify any close contacts of individuals with positive test results. Students and employees who are identified as close contacts are contacted by the University’s contact tracing team and advised to quarantine and seek a COVID-19 test.

Contact tracers will contact faculty and other students in classes if it is determined they are close contacts of a COVID-19-positive individual. It is important to note that just because you have been in class with someone does not mean you are necessarily at risk of being a close contact. The process is dependent on several factors, including the speed at which a student can be contacted and interviewed and the number of close contacts the individual has. However, the contact tracing process is typically complete within 24 hours.

Wastewater sampling and testing is being conducted on campus to learn more about its ability to serve as an early-warning detection system for COVID-19. Leading the project are Cynthia Gibas from Bioinformatics (CCI) and Mariya Munir from Civil and Environmental Engineering (Engineering), with support from a number of graduate students and post-doctoral researchers from various academic disciplines. They sample and test wastewater samples from designated collection locations, primarily residence halls, several days per week.

Specific labs in Bioinformatics and EPIC have been furnished with equipment and technology designed specifically for testing wastewater for COVID-19. All equipment and processes are operating according to guidelines from the Centers for Disease Control and Prevention’s National Wastewater Surveillance System.


Off-campus students who are identified for quarantine will be advised to do so in their off-campus residence for the appropriate amount of time. On-campus isolation will not be available for off-campus students.

Students who live on campus and require isolation or quarantine should do so at an off-campus private residence for the recommended length of time. For resident students who are unable to isolate or quarantine in this manner, the University has identified space in a residence hall reserved expressly for those in this situation. All decisions will be situation-specific and handled with great consideration for the continued safety and well-being of each student and the campus community.

Resident students who require isolation or quarantine at a separate residence are defined as follows:

  • Category 1: Individuals directed to self-quarantine;
  • Category 2: Individuals who are or become COVID-19 symptomatic;
  • Category 3: Individuals awaiting test results for suspected COVID-19 positive status;
  • Category 4: Individuals who have tested positive for COVID-19.

The University will provide ongoing medical care through phone and video calls, food delivery and other emotional support to a student in quarantine on campus.

At the end of any prescribed quarantine period, or when otherwise directed by a healthcare provider or public health care official that you may return to campus, students should notify the Office of Student Assistance and Support Services to coordinate and provide any necessary documentation for your return to campus. Employees should notify the HR benefits office and their manager to coordinate the appropriate documentation to return back to work.

Faculty/Staff FAQs

Supervisors are notified when employees receive an isolation or quarantine notification through the Niner Health Check. However, they are also instructed to reach out to their supervisor directly to further discuss coverage for work. Additionally, it is the responsibility of the employee to notify their supervisor when they are able to return to the work. If quarantined, it should not be until after 14 days. If in isolation, it is a 10-day period with improved or no symptoms and no fever for 24 hours without the use of medication. HR is available to assist both supervisors and employees if they need assistance.

No. Students are instructed to notify their faculty members if they are placed in isolation or quarantine. Additionally, if a student reaches out to Student Assistance and Support Services (SASS) for support, SASS will reach out to students’ faculty members on their behalf.

The University cannot require testing protocols beyond those that are set by the institution.  Our current testing protocols include a combination of mitigation testing, re-entry testing, and wastewater testing. 

The baseline expectation is that we are utilizing the daily screening check for students, faculty and staff to self-determine. If there is a department that thinks they have a specific need for a temperature screening they can include that in their return to work plan.

We are requiring everyone, including students, to wear a mask in classroom settings. We recommend that the faculty member will try different approaches, such as asking the student to mask up first before turning them away.

Employees are encouraged to talk with their supervisor about potential options for teleworking or flexing their work schedules to meet child care and elder care needs. With supervisor approval, employees can use vacation, sick and bonus leave to account for time not worked.  Employees can also request to change from the 24 hours of regular Community Service Leave to the 36 hours of Literacy, Tutoring, and Mentoring Community Service Leave (CSL) to support children in a virtual or partially in-person academic setting. Visit the changes to CSL webpage for more information. If they have exhausted all their leave, the COVID-19 Leave Bank is another option. More details on how to apply will be released soon on the Human Resources website. In addition, employees are encouraged to reach out to the Employee Assistance Program (EAP) for resources to address child/elder care issues.

ComPsych is the designated partner for the University's Employee Assistance Program.  For more information about this program, please visit the HR website. Employees can reach GuidanceResources by:

ComPsych has also created a digital toolkit of its services and resources concerning the COVID-19 outbreak. This toolkit will be updated as needed during the evolving situation. 

Vacation, Sick and BONREG Leave are all eligible to be donated to the COVID-19 Leave Bank. BONSAL and BONSPL are not eligible to be donated. More information can be found hr.uncc.edu/benefits/covid-19-leave-bank.

The University has instituted some limited furloughs based on specific budgetary circumstances, including in the Athletics Department.


The Coronavirus Aid, Relief and Economic Security (CARES) Act was passed by Congress and signed into law to provide economic relief from COVID-19. One section of the CARES Act established the Higher Education Emergency Relief Fund which provides money to schools for emergency grants distributed to qualifying students for expenses related to the disruption of campus operations due to the pandemic.

The following eligibility criteria apply. 

  • Student must have been enrolled in spring 2020 classes. 
  • Student must meet eligibility requirements for federal financial aid; therefore, you must have completed a 2019-20 or 2020-21 FAFSA. If you have not completed a FAFSA, you are encouraged to visit studentaid.gov and complete the 2020-21 FAFSA.

However, not everyone who meets the above criteria will receive grant funds. This money will be distributed first to those students identified as having the highest need based on their most recent Free Application for Federal Student Aid (FAFSA). 

Federal requirements do not allow us to distribute funds to international students, undocumented students, or students who were only enrolled in Distance Education classes.

Students who receive the grant award will receive an email and will also see the amount of their grant posted to their student account before it is refunded via direct deposit or mailed check. 

  • The CARES Act funding is listed under the Summer 2020 Activity. You will see a positive amount labeled "CARES Act Grant" and a negative amount labeled "CARES Act Refund".
  • This negative amount does not mean that we have taken away your CARES Act funding.
  • The negative amount (the refund) is the amount you are receiving by direct deposit or mailed check.

Students who don’t meet the eligibility during the initial funding will be reviewed as their conditions may change. For example, additional grants will be distributed throughout the summer as students register for class or meet other eligibility criteria. Students who file an application for emergency aid funding will receive a decision within two weeks after they file.

After the grant money has been posted to student accounts, the University will disburse the money directly to the student by direct deposit to the bank account on file. If a student has not enrolled for direct deposit, then the University will mail a paper check to the student’s permanent address on file. 

If you did not receive CARES Act grant funds, you may request the University to review your current situation by applying for CARES emergency aid funding

The U.S. Department of Education does not allow these funds to be distributed to international students, undocumented students, or students enrolled in distance-only degree programs.

Yes. The Department of Education requires that students meet federal financial aid eligibility criteria. This is determined by submitting the FAFSA.

Students who meet basic eligibility criteria for federal financial aid and who have the greatest financial need will receive the first distribution of these funds. The University will use Free Application for Federal Student Aid (FAFSA) data to determine eligibility. If you receive financial aid but did not receive a CARES Act grant, you may request the University to review your current situation by applying for emergency aid funding

Yes. The UNC Charlotte Student Emergency Fund helps by providing financial support when you need assistance with unexpected, unforeseen and unavoidable emergency expenses, including pandemics. Currently-enrolled students can apply for the UNC Charlotte Student Emergency Fund here.